Phool Prasad

Frequently Asked Questions

Clear Your Queries Right Now!! 

For the time being, we are delivering only within Kathmandu valley. However, for any orders outside of Kathmandu valley, we would request you to reach out directly to +977 – 9851321480 (Sunday to Friday during office hours between 10am to 5pm).

Yes, depending upon the order size, we are open to international deliveries. Please drop us a request at or you can reach out to us directly at + 977 – 9851321480 (Sunday to Friday during office hours between 10am to 5pm).

Yes, we can help you curate and deliver gifts to your clients and employees. Reach out to us and we shall help you deliver sustainable happiness.

Within Kathmandu valley, we usually deliver within 2 days from the date order is placed. For deliveries outside the valley but within the country and international deliveries, timelines may vary on a case-to-case basis.

Yes, you can simply go to “My orders” and cancel those orders which have not yet been shipped.

At Phool Prasad, we run number of quality checks before initiating the delivery. In case of damaged products, we will try and get to the bottom of it and help you with the refund. Just drop a mail at within 24 hours of the delivery of the product with the subject line as “Refund_[Order ID]”.

Yes, we can help you out with bulk orders or any other business opportunities. Feel free to reach out and drop us a mail at and we shall get back to you as soon as possible.

In case if you are facing any issue logging in or placing an order, you can reach out to us directly at +977 9851321480 (Sunday to Friday during office hours between 10am to 5pm) and we shall immediately get on to resolve your issue.


Contact Us

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Our Email

Call Us

+977 9851321480

Find Us Here

Kapan, Kathmandu, Nepal